Communications and Content Development Officer

Salary Range: $66,000 - $70,000

To apply, please send a resume and cover letter to communications@qfi.org with the subject line Communications and Content Development Officer Application.

About the Organization

QFI is a US based organization committed to advancing the value of teaching and learning Arabic as a global language. QFI works to increase access to research-informed Arabic instruction for educators and students.

QFI works to foster and encourage the study of Arabic as a global language by supporting the professionalization of Arabic teaching and research-informed methodology and practices. With more than a decade of experience working in the Americas, the United Kingdom (UK) and Europe, QFI has established networks of educators, administrators, students, researchers, and other experts in language learning. With Arabic language programs more prominent at the university level, the number of Arabic education programs offered at the primary and secondary level has not changed much, providing an opportunity for QFI to position Arabic as a global language that is taught at an earlier age.

Position Summary

This position reports directly to the Manager, Communications and External Affairs. The primary responsibility will be to contribute to and coordinate the development of, multimedia, high-quality, strategic content and manage QFI’s editorial calendar. This role will provide storytelling, digital engagement, and strategic communications that highlight QFI’s impact and mission.

Position Functions and Responsibilities

To perform this job successfully, each essential duty and responsibility must be performed satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

Essential Functions and Responsibilities

• Content Strategy and Development
  • Contribute to the development and execution of QFI’s editorial and content strategy in alignment with organizational goals.
  • Manage the editorial calendar, ensuring timely and coordinated content across platforms.
  • Contribute to, and coordinate the production of, content including blog posts, newsletters, press releases, podcasts, website copy, publications and any other content developed by QFI.
• Stakeholder Engagement and Storytelling
  • Liaise with program teams to identify storytelling opportunities and support content development.
  • In collaboration with other internal resources, actively collect and amplify stories from grantee and community partners to showcase QFI’s impact.
  • Provide communications guidance for stakeholder-facing materials, including presentations and reports.
• Multimedia and Digital Content
  • Assist in the development of multimedia content including graphics, videos, podcasts, and other QFI content.
  • Research and generate first draft versions of storyboards for further development.
  • Help ensure all multimedia content meets accessibility standards (e.g., alt text, captions, transcripts).
• Platform Management
  • Contribute to content updates on QFI’s website.
  • Co-manage QFI’s social media presence by managing workflow, creating content, monitoring engagement, and analyzing performance.
  • Support email marketing efforts, coordinate content and collaborate with internal departmental resources to populate template and launch the newsletter.
• Project Coordination and Collaboration
  • Coordinate with external consultants (e.g., designers, photographers, translation services, videographers) to produce high-quality content.
  • Support special projects such as podcast and video production, annual reports, and branded publications.
  • Maintain and update QFI’s communications and branding guides.
• Monitoring and Reporting
  • Compile regular reports on communications performance, including email, website, and social media metrics.
  • Monitor QFI’s communications inbox and respond to or route inquiries appropriately.
  • Manage photo release documentation and ensure proper permissions for published content.

Knowledge, Skills and Abilities

These qualifications must be demonstrable through experience, portfolio, or direct assessment:

• Working knowledge of content management systems (e.g., WordPress), email marketing platforms (e.g., Mailchimp), project management tools (e.g. Asana) and social media scheduling tools.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Teams).
• Familiarity with Adobe Creative Suite and Canva.
• Familiarity with accessibility standards for digital content (e.g., alt text, captions, transcripts).
• Experience working with CRM systems.
• Arabic reading and/or writing skills a plus.
• Experience in global education, second-language acquisition, or nonprofit communications a plus.

Requirements

Experience

• Minimum of 4 years of professional experience in communications and content creation.
• Experience managing editorial calendars and coordinating content workflows.
• Demonstrated ability to collect and synthesize stakeholder stories into compelling narratives.

Education

Bachelor’s degree in Communications, Journalism, Marketing, Media or Multimedia Production, or related field.

Working Conditions

This position description should not be construed to imply that the requirements are the sole standards for the position. Incumbents are expected to perform all other duties as required.

Health and welfare benefits are available.

APPLY

To be considered for this position you must reside in the Washington, DC metro area.

QFI currently operates on a Hybrid Work Policy with in-person work required two days per week. Employees may be required to travel to QFI offices or third-party sites to attend meetings, events, or for other situations as deemed necessary by their supervisor. Travel required (international and domestic) following QFI’s Travel Policy.

To apply, please send a resume and cover letter to communications@qfi.org with the subject line Communications and Content Development Officer Application. Only candidates selected for an interview will be contacted